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Technical Operations 🔨

With our partner base rapidly expanding on a global level we are looking for a self-motivated Tech Operations engineer to further enhance our mobility marketplace, monitor our existing solutions and integrations with providers and demand partners. 

What you'll be doing

  • Configuration and proactive maintenance of Splyt monitoring tools
  • Continuous improvement monitoring tools in place to constantly make incremental gains in support excellence. These include process, training and automation of tasks
  • On call support, first line triaging and escalating to correct teams
  • Work with key Technology teams to onboard support for new products and / or platforms 
  • Be responsible for the creation and maintenance of a central Technology support wiki
  • Investigate bugs: Identify an issue’s root cause; Describe an issue’s symptoms; Quantify an issue’s scope and severity
  • Become an integral part of our start-up by contributing on a technical and personal level. 
  • Test new partner integrations. 
  • Work with the core London team with influence on design, architecture, development and business decisions. 

What we are looking for

  • At least 1 year of experience as a Tech operations engineer
  • Experience in tools for monitoring software
  • Previous use of tools such as: Kibana, Jira, MongoDB
  • Ability to understand and write SQL scripts to extract and update data from databases
  • Reasonable technical knowledge of Infrastructure, Networking and Application Development and support
  • Strong analytical skills and an eye for detail for finding defects and solutions to technical issues
  • Strong interpersonal and communication skills, you will be working with multiple internal and external teams
  • Self starting drive and the ability to work effectively and proactively as part of a small team
  • Working proficiency and communication skills in verbal and written English.

It's beneficial if you're also

  • BS degree in Computer Science, or a similar technical field of study.
  • Experience reading or writing code in a few different languages, or deep familiarity with one
  • Familiarity with modern web services and APIs
  • An affinity for learning new languages and technologies
  • A thoughtful and friendly communication style
  • Basic linux commands

What you'll get in return

  • Competitive salary
  • Subsidised lunches
  • Employee option scheme
  • Private Healthcare
  • Fun, monthly team events
  • Generous expense allowance for your holidays after having worked at Splyt for a year

Or, know someone who would be a perfect fit? Let them know!

Working at Splyt

Splyt is a hub of ambition. We are driven by an eagerness to grow, and to leave a lasting and meaningful impact on the world around us.

Innovation at Splyt means finding new ways to do more of what we love. This means we think fast, work smart, laugh often, learn from the lows and celebrate the highs. We support and motivate each other in order to influence change that we truly believe in.

Though we are a diverse team from around the globe, we’re unified in our mission to transform mobility into an integrated and connected experience for people all over the world. We won’t stop until we get there.

Sound like fun? Come join us - we’re hiring!

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